Absolute WORST PRODUCT AND CUSTOMER SERVICE!! I had this VPN with private internet access for less than 2 days before I was hacked. I had to get a new computer and was unable to install this on my new computer, due to it not being compatible with bitdefender. I asked for my money back, and kept getting an automated message saying that they were overwhelmed with their workload and would get to me when they could. This went on for several weeks. Then they tell me it has been longer than 7 days and refused to refund me my money. It was their fault it took longer than 7 days. HORRIBLE COMPANY DO NOT USE THIS COMPANY!!!!